Términos y condiciones


The purpose of this document is to establish the General Terms and Conditions of Sale of products and/or services offered by AeroStore Spain through its website www.aerostorespain.es (hereinafter, the Web), as well as to fulfill the obligation of information collected in article 10 of Law 34/2002, of July 11, on services of the information society and electronic commerce.
Contact Information
AeroStore Spain - Javier Jusdado Alarcón
E-mail: info@aerostorespain.es
Ph. +34 624178510
Both browsing the web and the purchase of any product imply acceptance of the General Terms and Conditions of Use and the general conditions of sale described on this page. The User must read these conditions every time he accesses this Web, since they can be modified in the future.
All the contents of this website (texts, photographs, graphics, images, technology, software, links, audiovisual or audio content, graphic design, source code, etc.), as well as the trademarks and other distinctive signs are the property of the owner of the Website or third parties, the User not acquiring any right over them by the mere use of this Website.
The use of this website for the purpose of damaging property, rights or interests of the owner of the website or third parties is prohibited. It is also prohibited to make any other use that alters, damages or renders useless the networks, servers, equipment, products and computer programs of the owner of the Web or third parties.
The User is responsible for the fact that the information provided through this website is true. For these purposes, the User is responsible for the veracity of all the data that she communicates and will keep the information provided suitably updated, so that it responds to her real situation. The User will be responsible for the false or inaccurate information that they provide and for the damages that this causes to the owner of the Web or to third parties.
The User who wants to insert links to this Web from their own Web pages will be obliged to fulfill the following conditions:
  1. No frames or frames of any kind may be established that surround the Web or allow it to be viewed through different Internet addresses or in conjunction with content external to this Web, in such a way that it produces, or may produce, error or confusion in the users about the origin. of the service or its content, involves an act of comparison or unfair imitation, serves to take advantage of the reputation, brand and prestige of the owner of this website or is done in any other way that is prohibited by law;
  2. From the page that makes the link, no false or inaccurate statement may be made about the owner of this website, about the quality of its services or about its employees or clients;
  3. The sender may not use the name, brand or any other distinctive sign of the owner of this website within its page, except in cases authorized by law or expressly permitted by that;
  4. The page that establishes the link must observe the current legislation and may not have or link to illegal, harmful content, contrary to morals and good customs, that produce or may produce the false idea that the owner of this website endorses or supports, the ideas, statements or actions of the sender or that are inappropriate in relation to the activity carried out by the owner of this website, taking into account the content and general theme of the website where the link is established.
These Terms and Conditions will remain in force and will be valid for as long as they are accessible through the website. the Owner reserves the right to modify them, without prior notice, as well as to change any of the legal texts that are exposed on the web, to adapt them to the current legislation applicable at all times, the latest jurisprudential and usual market practices . In any case, access to the website after its modification, inclusion and/or replacement implies acceptance of the same by the user.
The owner of this website is not responsible for checking that there are no malicious programs or any other harmful computer element. It corresponds to the User, in any case, to have adequate tools for the detection and disinfection of these elements. Accordingly, the owner of this website is not responsible for damage to computer equipment during access to this website. Likewise, the Owner of this Website will not be responsible for the damages caused to the Users when said damages have their origin in failures or disconnections in the telecommunications networks that interrupt the service of the Web.
This Website may include technical linking devices that allow the User to access other Internet pages (links). In these cases, the owner of this website will only be responsible for the content and services provided through the links as soon as she knows of their illegality and has not diligently deactivated them. If a User considers that there is a link with illegal or inappropriate content, they may notify it, without this implying that they are obliged to remove the corresponding link. The owner of this website does not know the contents and services of the links and therefore is not responsible for damages arising from its lack of quality, outdated, unavailability, error, uselessness or illegality and is not responsible for the statements made or the content or services provided through them. If any user is aware that the links refer to pages whose content or services are illegal, harmful, demeaning, violent or immoral, they may contact the owner of this website indicating it.
These Terms and Conditions are fully governed by Spanish law. The User agrees to make correct use of this Website in accordance with the Law, with this Legal Notice, as well as with the other conditions, regulations and instructions that, where appropriate, may be applicable. The User will respond to the owner. of this website and against third parties, of any damages that may be caused by breach of these obligations.

Placing orders through this website

By placing orders through this website you agree to:
  1. Do not make any false or fraudulent order. If it could reasonably be considered that an order of this nature has been made, we will be entitled to cancel it and inform the relevant authorities.
  2. Provide us with your email address, postal address and / or other contact and payment information truthfully and accurately. Likewise, you agree that we may use this information to contact you if necessary, if you do not provide us with all the information we need, we will not be able to process your order.
  3. By placing an order through the Web, you guarantee that you are fully authorized to use the corresponding credit or debit card or current or similar account, in the event that you choose such payment method. Only people with the legal capacity necessary to sign contracts related to the class of goods and services proposed on this website can place orders on it.
The articles offered through the website are available for the entire national and international territory.

Purchasing process

In order to start the purchase process of the products and / or services displayed on the website, you can do so as a guest or register as a user, following the instructions provided in step 1. Once you have selected the products and / or services offered, the User must follow the phases of the purchase process indicated below:
Step 1. Register as a user (only if you do not want to purchase as a guest)
To register as a user on the web, it is an essential requirement to be over eighteen years of age and to provide through the registration form all the data required and identified as mandatory. The registered user assumes that her user account is personal and non-transferable. Every registered user will have an access password, which will also be personal and non-transferable, and will have a limited temporary validity. The user may modify or recover said password at any time, following the procedure provided on the website. It is the user's obligation to immediately notify the Owner of any fact that allows the improper use of identifiers and / or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate cancellation . As long as such facts are not communicated, the Holder will be exempt from any responsibility that may arise from the improper use of identifiers or passwords by unauthorized third parties.
Step 2. Product selection.
The user must select the products they wish to purchase. Once selected, you must add them to the shopping cart by pressing the "ADD TO CART" button. Once the product has been added to the cart, you will be allowed to continue shopping or go to the cart where the products you wish to purchase are indicated.
Once the selection of the products and / or services that you want to buy is completed and being in the shopping cart, the user will be shown the selected products, the number of units and the price, along with other information of interest.
Step 3. Validation of the shopping cart.
The customer must validate their shopping cart by clicking on one of the buttons to "PLACE ORDER", thus also choosing between "HOME DELIVERY" and "STORE COLLECTION".
Step 4. Ordering
Once the order is made, you must indicate to the Holder the method of payment and shipping of the products, where the shipping costs will be indicated. Currently, the website allows the following payment methods: Card, PayPal and Bank transfer.
Confirmation of the purchase, by pressing the "BUY" button, implies acceptance of these terms and conditions of contract.
Step 5. Payment of the total amount of the order.
The client, in the event that he has opted for any of the two payment methods in cash (Card or PayPal) will be automatically redirected by the system to the online payment platforms (POS) of the corresponding banking entities. To finalize the purchase, once the corresponding bank details have been entered, you must click on the "PAY" button.
Step 6. Confirmation of purchase.
The Owner will send the client within 24 hours from the moment of the effective payment of the purchase by the Client, an email that will provide the order confirmation and a summary of the order with all the characteristics of the purchase made.
The Order Confirmation will be effective from its shipment. If we cannot accept the order, we will try to contact the user by email, telephone or postal mail.
Likewise, the customer will be able to consult and / or download the invoice in the "Order history and details" area, within the "My account" page, provided they have registered as a user. The order confirmation and the Proof of Purchase will not have valid as invoice.
Although we will make every effort to supply you with the products listed in your Order Confirmation, there may be occasions when we are unable to supply such products. In this case, we will cancel your order in relation to the products that we cannot supply and we will refund any sum of money that you would have sent us for such products.
The return of these sums of money will be the limit of our responsibility towards the user if it is impossible for us to supply the requested products.
We reserve the right to withdraw any product from this website at any time and to remove or modify any material or content on it. We will not be responsible to you or any third party for the fact of removing any product from this website, regardless of whether said product has been sold or not, removing or modifying any material or content on the website.
Todas las adquisiciones de productos y/o servicios comprados a través de la página web, previa identificación y autenticación, a través del nombre de usuario y contraseña, se considerarán válidamente realizadas por el cliente, y serán vinculantes. El cliente será el responsable en exclusiva de las compras realizadas a través de la web por parte de cualquier tercero que haga uso de su usuario y contraseña.

General Product Information

All the information related to the products and/or services published on the website will be published paying great attention to the information regarding the essential characteristics of the products through technical descriptions from their collaborating companies and manufacturers, and photographs illustrating the products. . All this is done within the limits of technique and respecting the best market standards.
The color and tonality of product photographs may vary depending on the monitor on which they are displayed. Similarly, the photographs may suffer variations in hue and contrast, due to the lighting conditions at the time they were taken.
Additionally, there may be typographical errors or other types of minor errors both in the products and in their descriptions and characteristics that, in any case, will be a reason to request the return expenses, which would be borne by the buyer.
The following minor defects would not be covered by the guarantee nor are they considered a reason to request the return expenses: wheels that do not turn, disjointed parts (such as wings, landing gears, engines) that do not affect the aesthetics of the product, small damages, etc.).


All the products and / or services offered on the website are associated with the final price of the product, as well as, where appropriate, any discounts that may be applicable to said purchase.
The sale prices indicated on the web are always shown in euros. VAT, as well as any other applicable tax, being in force and legally applicable at that time, is included in these prices Iwhenever the purchase is made within the European Union (Excluding the Canary Islands, Ceuta and Melilla), but not the shipping and / or assembly costs.
For sales outside the European Union, prices do not include any taxes, and it will be the responsibility of the buyer to pay the corresponding taxes at the export destination, as well as all customs expenses, customs management, etc. arising from the acquisition of those assets.
Shipping costs are borne by the customer and will be added to the total amount of the selected products. Likewise, in the event that the assembly service is not free, it will be the responsibility of the client, as long as he has expressed his desire to contract said service. Assembly costs will also be added to the total amount of the selected products.
In any case, you will be informed of said expenses before confirming the order and finalizing the contracting process. All the products that are sold through the web are identical to those that you can buy in our physical stores. However, for commercial reasons, the price of the product on the web may vary from its price in the physical store.
The website expressly reserves the right to change prices at any time, without prior notice. However, the rates in force indicated on the website will be applied at the time of placing the corresponding order, unless with its application there is a breach of Law 7/1996, of January 15, of Retail Trade Organization and the Law 3/1991, of January 10, on Unfair Competition.
For information on Shipping, Delivery Times, Cancellations, Right of Withdrawal, Return of Defective Products and Guarantees, click this link
For information on available payment methods, click this link