Products
> I don't like the item I received, can I return it?
Posted: 25/07/2020 by Admin in Products
You have 15 days from when you received the item to return it to us in perfect condition, just as you received it. The extra shipping costs are borne by the buyer.
- For the products that we had in stock there are no additional costs and we will proceed to refund 100% of the product.
- For products purchased by reservation, a commission of € 8 will be applied for management costs. We recommend you read the "Terms and conditions for Preorders"
For detailed information on shipping and returns click here.
> I'm looking for a scale airplane that you don't have. Can you get it?
Posted: 25/07/2020 by Admin in Products
At AeroStore we work for the client, so if you are looking for a particular aircraft that we do not have on the Web or that are no longer manufactured, you can contact us.
We will do the search with our suppliers to find it, and in case of finding it we will give you a price and estimated arrival date, if you accept we will do the paperwork to send it to you as soon as possible.
> How can I know how much an airplane measures?
Posted: 25/07/2020 by Admin in Products
We have planes in scales 1: 200, 1: 400 and 1: 500, if you want to know the real size in centimeters of these planes you can access the product in question and see the product data, in the section "Dimensions L x H x W", these measurements correspond to the acronym for "Length x Height x Width".
These measurements are real (except if there is a transcription error) and you can get an idea of the actual size of the plane you want to buy.